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Date posted: 2024-09-25
Customer Journey Intern-ShanghaiPudong-00291
Full-Time Customer Management/Operation
ShanghaiPudong
Job Description

Job Responsibilities:

1. Support as-is customer journey mapping, analysis, cross-depts. meeting coordination

2. Support customer interview & dealer interview for gap identification

3. Support cross-depts. workshops for potential solution design

4. Support prioritized initiatives identification and implementation mechanism design


Requirements:

1. Bachelor degree, Marketing or digitalization related major preferred

2. 3rd -4th year senior student

3. Language skill: Fluent in English. German is a plus.

4. Familiar with main office software, good PowerPoint skill is a plus.

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